Shipping and returns information

POSTAGE

ORDERS MADE AFTER 5PM ARE CLASSED AS THE NEXT WORKING DAY.

 

ALL ITEMS WILL BE DISPATCHED WITHIN 4 WORKING DAYS OF PURCHASE.

 FREE 1st CLASS ROYAL MAIL DELIVERY (1-3 WORKING DAYS).

 

COVID-19 NOTICE:

PLEASE ALLOW FOR SLIGHT DELAYS DUE TO REDUCED NUMBERS OF POSTAL STAFF WORKING DURING THE COVID-19 PANDEMIC. IF YOU ARE CONCERNED ABOUT YOUR ORDER PLEASE CONTACT ME. 

NOT FEELING IT?

CLOTHING ORDERS:

IF YOU WISH TO RETIRN AN ITEM OF CLOTHING PLEASE LET ME KNOW WITHIN 7 DAYS OF RECEIVING THE ORDER. ALL ITEMS MUST BE RETURNED IN THE CONDITION THEY WERE RECEIVED. 

PROOF OF POSTAGE MUST BE OBTAINED WHEN RETURNING ANY ITEMS TO PROTECT YOU FROM ANY RETURNS GOING MISSING IN THE POST. POSTAGE COSTS OF RETURNS ARE THE RESPONSIBILITY OF THE BUYER -  ANY METHOD OF POSTAGE IS ACCEPTED.

JEWELLERY ORDERS:

PIERCED JEWELLERY CANNOT BE RETURNED DUE TO HYGIENE REASONS UNLESS FAULTY (EVIDENCE WILL BE NEEDED).

IF YOU WISH TO RETURN ANY JEWELLERY ORDERS PLEASE CONTACT ME WITHIN 7 DAYS OF RECEIVING THE ITEM TO ARRANGE A RETURN.

 

PROOF OF POSTAGE MUST BE OBTAINED WHEN RETURNING ANY ITEMS TO PROTECT YOU FROM ANY RETURNS GOING MISSING IN THE POST. POSTAGE COSTS OF RETURNS ARE THE RESPONSIBILITY OF THE BUYER - ANY POSTAGE METHOD MAY BE USED.